Frequently asked questions

Who is Bulq for?

We supply catering food to UK cafes, restaurants, pubs, takeaways and caterers.

Do prices include VAT?

Prices exclude VAT by default. Use the toggle in the header to view prices including VAT. Zero-rated items have the same price in both views. Check your final order total at checkout.

Am I buying a single pack or a case?

Check the product title, pack size and case quantity. The quantity you choose is the number of complete selling units.

How much is delivery?

Standard UK delivery costs £4.99 under £50 including VAT and takes 3 to 5 days. Standard delivery is free on orders of £50 including VAT and over. Express delivery costs £6.99 and takes 1 to 2 days. Order by 2pm, Monday to Friday. See Delivery for details.

Can I request a volume quote?

Yes. Contact us with the products and quantities you need.

Where can I find product information?

Product pages show the pack details and available manufacturer information. Always check the label on the goods you receive, as recipes and packaging can change.

Can I return an order?

See Returns & refunds for trade and consumer arrangements.